Personal Details & Privacy Policy
When ordering an item, you are requested to provide your personal details. Customers must provide their true name, phone number, e-mail address and other requested information as indicated. Should any of your personal details change, please notify us immediately. For your security and privacy, all personal details are captured through the secure PayPal payments processing system. We do not pass customer details to any third parties.

We respect the privacy rights of our online visitors and recognises the importance of protecting the information collected about them. If you are under 18, we require that you notify a parent or guardian about our Privacy Policy as well as requiring their consent to the Privacy Policy prior ordering online. By visiting this website you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.

Orders
Orders of all goods are subject to acceptance and availability. We offer goods for sale that are available for dispatch from our current stock supply. Prices displayed on the site are in Pounds Sterling (GBP). The GBP price of goods displayed on the website will be honoured at the time the order is accepted. Purchases made from outside the UK, will incur carriage costs and any duties levied by the authority to which you have specified delivery. For overseas customers the final price will be calculated on the day your bank or credit card company, in accordance with the applicable exchange rate, processes the transaction.

You will receive an email acknowledging the details of your order, once your order has been placed. This email is NOT an acceptance of your order. Acceptance of your order and completion of the contract between you and us will be confirmed when we ship the goods to you, unless you cancel your order in accordance with our Cancellation Procedure below. In the event, that we are unable to gain authorisation for payment or if goods ordered are out of stock or do not satisfy our quality control standards and are withdrawn or if you do not meet the eligibility criteria set-out in this website, we reserve the right not to accept your order. In addition, we may refuse to process a transaction for any reason or decline service to anyone at any time at our sole discretion. We will not be legally responsible to you or any third party by reason of our withdrawing any goods from the Site whether or not those goods have been sold; removing or editing any materials/content on the Site; refusing to process a transaction or suspending any transaction after processing has started.

We pride ourselves on putting customer satisfaction first. If you would like to amend or cancel your order please email or telephone us stating your wish to amend or cancel your order.  If the goods have already been dispatched then you must follow the returns process.

All prices on the web are correct at the time of entering the information onto the system.

Delivery times
We will endeavour to dispatch all orders within 7 days, however, sometimes external factors may cause delays. Your order will be shipped once payment has been approved and the delivery/billing address has been verified.

Payments
Payment will be processed using PayPal. This is a secure online payment gateway that encrypts your card details in a secure host environment. For your protection, your credit card details are not held on this website, or on our customer database. In the absence of negligence on our part we cannot be held legally responsible for any loss you may experience if a third party procures unauthorised access to any data you provide when accessing or ordering goods from this site.

Returns
If you wish to return an item, then please notify us by email or telephone to notify us before making any return.  Once we agree to the return, please send the unused item or items to us in their original condition, with their original packaging and with all the original labelling attached within 7 days of receipt. PLEASE NOTE: Unused means that there are no marks on the item or any wear and tear or damage to the item. Please telephone or email if you require any further information regarding returns or refunds. The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods and provides proof of posting. We will provide the address to which the items should be returned when you contact us. We are not responsible for any item that is not returned in the manner set forth above. Any items returned outside the 7-day time frame are accepted solely at our discretion. Refunds to you will be made within 30 days of the date of receipt of the returned item. Where returns are due to non-faulty goods, a return processing fee may be charged.  This will be advised when you contact us about the return.